Wokkey

Wokkey project illustration

Tech Stack

Python FastAPI MongoDB Milvus Voyage AI Embeddings Gemini / Vertex AI OpenAI LangChain Playwright BeautifulSoup AWS S3 Google Cloud Storage Uvicorn

Project Highlights

  • Built an AI customer support backend that answers questions from documents, websites, FAQs, and images.
  • Developed a RAG pipeline using Milvus vector search, Voyage embeddings, reranking, and Gemini/OpenAI models.
  • Added website FAQ caching and change detection to reuse embeddings and avoid unnecessary re-scraping.
  • Built paraphrase clustering to group similar customer questions and generate improved reusable FAQs.
  • Implemented intent-based routing for Q&A, workflows, form inputs, tone/sentiment analysis, and support tasks.